11:28 AM
2-star review needs a private reply
Morgan said the pickup update arrived late. Nothing has been published.
“Morgan, thank you for telling us. I’m reviewing the missed update personally and will follow up today.”
Northline Motor WorksOwner room · Madison, WI
Your business, without the five-place check
Leave for the afternoon.Today still fits in one hand.
Sales, labor, work left and the few things that truly need you — calm, current and already routed to the right person.
- Money in so far
- $2,421
- +8% vs same point last Tuesday
- Finished
- 3
- To Go
- 5
- Needs you
- 1
The owner room, live
One calm view. Every seat in step.
Your phone, the office screen and the manager’s queue share one log — handle something once and it clears everywhere.
Northstar alert2-star review needs a private reply
Good afternoon, ElenaTuesday in the shop
EP
+8% vs same point last Tuesday
Money by methodCard$684Cash$442Bank$1,295
What needs you
Northline Motor WorksOwner room
Elena ParkEP
This week so far$5,608
Current demo log through Tuesday afternoon
Labor share$802 logged · 33% of today’s sales
Money by dayWeek rhythm
USDDashed Wednesday–Sunday columns are future days, not observed sales.
Today’s mixBy method
Card28%
$684
Cash18%
$442
Bank53%
$1,295
What’s carrying the weekTop services
1
Brake service4 sold
$1,3842
Cooling repair2 sold
$1,2953
Maintenance3 sold
$44233%of sales
Labor today$802
From the team log, not an estimate.
Team alertsMarcus Reed
1Transit is 24% over estimate
Cooling-system diagnosis has run 29 minutes long. Marcus has 12 minutes before Elena is notified.
Owner only if still open at 11:56 AM
Drag here to mark handled
How Northstar decides
The right person, only when it matters.
- When work runs over its estimate, alert the manager; tell the owner only if it sits.To Marcus Reed · Never muted while work is active
- When someone does not arrive, alert the front desk and offer the opening to the waitlist.To Talia Brooks · 8:00 PM–7:00 AM
- When a review is 3 stars or less, alert the owner privately with a draft reply.To Elena Park · 10:00 PM–7:00 AM
- When cash or deposits do not match sales at close, show the owner the difference.To Elena Park · Deliver at close
Transit is 24% over estimate sent to Marcus Reed.